Reliable Dental & Medical Instrument Sterilisation, Collected From Your Clinic And Returned Ready To Use

SteriLink is an instrument sterilisation service for dental and medical clinics, run by Skyloc Dentec Pvt. Ltd. in Noida. You book a pickup, our rider collects your used instruments in a QR-labelled Pouch Kit, our lab cleans and sterilises them in three recorded stages, and the rider brings them back sealed in sterilisation pouches with a report signed by the lab in-charge. Your team spends less time at the autoclave, and you get a written record for every batch.

We currently serve clinics in Noida and Greater Noida. Ghaziabad and Delhi will open next, and we will announce each new city on this website. The doctor portal checks your pincode when you add your clinic, so you can only book where our riders can reach you on time. See our pickup and delivery areas and times.

Open the doctor portal or the Android app, create your login with your clinic email and verify it from the email we send you. Then add your clinic name, address, pincode, phone number and, if you have one, your GSTIN so it appears on your invoices. Once your clinic is saved you can book your first pickup straight away. It takes about five minutes.

Yes. Android users can download the SteriLink app. On an iPhone, a tablet or a computer, use the doctor portal in any browser: it has the same features, including booking, wallet recharge and your booking history. Our iPhone and Play Store apps are coming soon.

In the doctor portal or app, choose your Sterilization Plan, the pouch sizes and counts, the service (Standard, Express or ETO) and a pickup slot that suits your clinic: 9–11 AM, 1–3 PM or 5–7 PM. The full price, including GST and pickup & delivery, is shown before you confirm. Tick the declaration, submit, and you will see the booking in your list straight away.

The rider brings a Pouch Kit, collects your instruments, seals and labels the kit with a QR code, and takes a photo of it in front of you. You sign to confirm the hand-over. The QR label and the photo link your instruments to your booking from your clinic to our lab and back, so nothing gets mixed up.

Keep the instruments for the booking together and ready at the booked slot, and send no more pouches, and no other pouch sizes, than your plan allows. Do not include needles, blades or other sharps waste, or disposable items: these must go through your normal biomedical waste route. If an item is heat-sensitive, book ETO rather than Standard or Express, so it is not put through the steam autoclave.

Yes, free of charge, until the rider has been sent for pickup. Email support@skylocdentec.com from your registered email with your booking number, or call us. If the booking was paid from your wallet, the full amount goes back to your wallet. Once instruments have entered the lab the booking cannot be cancelled. Read the full cancellation and refund policy.

Every booking follows the same three stages. First, detergent cleaning removes blood and debris. Second, a Class B vacuum steam autoclave sterilises the instruments, including hollow and wrapped ones. Third, a UV chamber finishes the cycle before the instruments are sealed in sterilisation pouches. The cycle times and test results of each stage are recorded, and instruments are released only after every check passes and the lab in-charge signs the report. If a check fails, we re-process at no extra charge.

We take reusable dental and medical instruments from clinics and hospitals: for example dental hand instruments, forceps, scalers and surgical kits, and general medical and surgical instruments. Items that cannot take steam heat can be booked for ETO sterilisation. Read more about dental instrument sterilisation and medical instrument sterilisation. If you are not sure about an item, call us before you book.

Choose ETO (ethylene oxide) for heat-sensitive items, such as certain plastics, rubber or electronic parts, that could be damaged in a steam autoclave. ETO replaces the autoclave at stage 2; detergent cleaning and the UV stage stay the same. ETO costs ₹200 more per booking before GST, and because ethylene oxide needs an aeration period, the return time is confirmed when you book rather than fixed.

Every return comes with a sterilisation report signed by the lab in-charge. It lists the apparatus used at each stage, the cycle times and the results, and you also receive it by email with your GST invoice. Your pouches are photographed after sterilisation and packing, and the QR label ties them to your booking. Keep the report on file to show patients or inspectors.

We take reasonable care of every instrument in our custody, and the pickup and return photos show what was handed over. If an instrument is lost or damaged while with us, tell us within 48 hours of the return and we will repair, replace or compensate it at its fair value. We are not liable for normal wear from sterilisation or for items that were already damaged or unsuitable for the chosen process. See our terms.

Standard bookings come back within 12 hours of pickup, and Express bookings within 4 hours, for when you need your instruments the same day. For ETO, the return time is confirmed at booking. Returns are made during your clinic hours; if a return would fall outside them, we bring it at the start of your next working day unless you ask otherwise. If we expect to be late, we tell you before the promised time passes.

Tell us within 48 hours. We will re-process the instruments free of charge, or refund the Express or ETO extra if you paid one for that booking. If a problem cannot be put right by re-processing, we will not refuse a refund. Details are in the cancellation and refund policy.

A Standard booking costs ₹345 on SteriLink Essential, ₹500 on Professional and ₹590 on Prime. These totals already include 18% GST and pickup & delivery, so there are no hidden charges. Express adds ₹100 and ETO adds ₹200 before GST. You pay per booking, not per instrument, and there is no monthly fee or contract. See the full price table.

SteriLink Essential suits solo and small clinics, Professional suits growing practices, and Prime suits busy multi-chair clinics and larger pouches up to 300 mm, with free pickup & delivery. You choose the plan for each booking, so you can use a bigger plan on busy days and a smaller one on quiet days. You may mix pouch sizes in one booking; the portal shows only the sizes your plan includes and, as you type, how many more pouches still fit. Example: on Essential, 5 pouches of 75 mm leave room for 5 more of 75 mm or 3 of 100 mm.

You can pay in two ways. Recharge your prepaid SteriLink wallet online through Razorpay (UPI, cards or net banking), and each booking is then paid from the wallet automatically when you book. Or, if your wallet balance does not cover a booking, pay by UPI or cash when your instruments are returned. Card and bank details are entered on Razorpay's secure pages and are never stored by us. See the wallet terms.

The wallet is a prepaid balance for SteriLink bookings, with a minimum recharge of ₹500. The first 100 doctors can recharge once with code FIRST100 and get 2× the amount: the same amount again as bonus credit, up to ₹5,000. Recharge ₹1,000 and you get ₹1,000 bonus. The code works once per clinic. Bonus credit pays up to half of each booking paid from the wallet, and your paid balance pays the rest.

Yes. A GST tax invoice is emailed for every booking together with the sterilisation report. If you add your clinic's GSTIN in the portal, it is printed on the invoice so you can claim input tax credit where eligible. Bonus credit used on a booking appears on the invoice as a discount before GST.

No. Money added to the SteriLink wallet is not refundable and cannot be withdrawn as cash; it stays in your wallet for future SteriLink bookings. Bonus credit from offers is also not refundable. If you were charged twice or paid the wrong amount by mistake, email support@skylocdentec.com with the payment reference and we will refund the extra amount. See the cancellation and refund policy.

Call or WhatsApp +91-9319518315, or email support@skylocdentec.com; we usually reply within one working day. For complaints, our grievance officer acknowledges each complaint within 48 hours and resolves it within one month. Our full details are on the contact page.